Deloitte Digital

Advertising

Activating customers to drive acquisition, retention, and loyalty

As brands connect with customers across traditional and new content channels, knowing how to create the right connections to reach the right audience with the right message at the right time has never been more challenging.

Brands often compete for the attention of similar customers and look for new ways to reach them with ads that stick. Cutting through the competitive noise requires a creative combination of data-backed insights, leading-edge technologies, channel innovation, and a deep knowledge of your industry’s unique customer needs.

Prepare for the future of advertising

The shift from traditional print and television strategies to an increasingly digital-first, personalized approach to advertising campaigns has challenged brands to adapt. And they should expect more change to come. ​​

To gain a competitive advantage and differentiate your brand, it is crucial that you deliver authentic and compelling ad campaigns and experiences that connect with customers in innovative ways. We combine elements of an agency and consultancy—creative capabilities and deep technology and data expertise—to help you grow brand value, drive acquisition, retention, and loyalty. 

“The words of this song bring our brand purpose to life in a way that we couldn’t articulate better if we tried. By Rickrolling consumers, we were able to contemporize the brand in an engaging and surprising way. People don’t expect a 100-year-old company to use QR codes, or to reference an internet meme.”

Linda Goldstein

Chief marketing officer, CSAA Insurance Group

Here's how we can help you

We help you define your agenda. Our researchers and strategists help ​develop initiatives that fuel innovation, drive growth, reduce costs, and accelerate time-to-value.

Related services include:  

  • Brand and experience strategy  ​
  • Customer engagement strategy  ​
  • Go-to-market planning  ​
  • Social and influencer strategy  ​
  • Campaign content development  ​

We help you build your brand’s value. Our creative teams and channel specialists can help you maximize customer demand and drive acquisition, awareness, and brand purpose.

Related services include: 

  • Advertising campaigns  ​
  • Social and influencer​
  • Direct ​
  • Digital ​
  • Content production and operations

We enable customer solutions. Our alliance connections and custom solutions can help you streamline how your organization executes, organizes, and optimizes customer-focused experiences and build the right technology and platforms to drive personalization across the customer lifecycle at scale.

Related services include: ​

  • AdTech and MarTech​
  • Personalized journey orchestration​
  • Campaign automation  ​
  • Journey orchestration  ​
  • Experience platform implementation (Adobe) ​
  • Augmented reality (AR) and virtual reality (VR) design and development  ​
  • Mobile and web user experience development 

We help you unlock hidden insights. Our data and analytics platforms help identify new opportunities and inform meaningful customer interactions.

Related services include:  ​

  • Campaign performance management and analytics  ​
  • Customer segmentation and targeting ​
  • Cross-media mix modeling and optimization  ​
  • Data clean rooms​
  • Retail media networks  ​

Streamline your content creation process with artificial intelligence

Featured Accelerators

CreativEdge

CreativEdge™ is a digital marketing campaign engine powered by Generative AI. It works alongside your teams and datasets to deliver personalized creative assets at scale.

ConvergeSUITE

ConvergeSUITE™ combines our deep industry expertise, world-class technology, and curated alliances to deliver solutions to your pressing industry challenges.

BrandWorth

BrandWorth™ is a powerful new way to measure the impact of brand investment. Make brand a C-suite priority and drive growth for your business with BrandWorth™.

Our work in action

We help brands emotionally connect with people. Here’s how.

|Rickrolling the globe

Rickrolling the globe

Ambition A stand-out ad campaign Home and auto insurance advertising is dominated by massive brands that rely on a relentless drumbeat of billion-dollar TV buys,

Contact Us

Reach out to learn how Deloitte Digital can help you create new growth.

We create great brand experiences by combining the powers of creativity, technology, and consultancy. Why? To make great things happen for our clients, communities, and beyond.

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